
Why Teams Dysfunction
April 27, 2022This is a really neat way of looking at your team to see if they are engaged and onboard. This has been developed by Patrick Lencioni and should be used by anyone in business. Just follow the steps and work through the questions.
Team Assessment: Use the scale below to indicate how each statement applies to your team. Be sure to evaluate the statements honestly and without over-thinking your answers.
Scale: 3 = Usually 2 = Sometimes 1 = Rarely
1. Team members are passionate and unguarded in their discussion of issues.
2. Team members call out one another’s deficiencies or unproductive behaviours.
3. Team members know what their peers are working on and how they contribute to the collective good of the team.
4. Team members quickly and genuinely apologize to one another when they say or do something inappropriate or possibly damaging to the team.
5. Team members willingly make sacrifices (such as budget, turf, headcount) in their departments or areas of expertise for the good of the team.
6. Team members openly admit their weaknesses and mistakes.
7. Team meeting are compelling and not boring.
8. Team members leave meetings confident that their peers are completely committed to the decisions that we agreed upon, even if there was initial disagreement.
9. Morale is significantly affected by the failure to achieve team goals.
10.During team meetings, the most important – and difficult – issues are put on the table to be resolved.
11.Team members are deeply concerned about the prospect of letting down their peers.
- Team members know about one another’s personal lives and are comfortable discussing them.
13.Team members end discussions with clear and specific resolutions and calls to action.
14.Team members challenge one another about their plans and approaches.
15.Team members are slow to seek credit for their own contributions, but quick to point out those of others.
Scoring: Add your scores for the 15 Statements as indicated below.
Dysfunction #1: Absence of Trust
Question 4: ____
Question 6: ____
Question 12:____
Total:____
Dysfunction #2: Fear of Conflict
Question 1: ____
Question 7: ____
Question 10:____
Total:____
Dysfunction #3: Lack of Commitment
Question 3: ____
Question 8: ____
Question 13:____
Total:____
Dysfunction #4: Avoidance of Accountability
Question 2:_____
Question 11:____
Question 14: ____
Total:____
Dysfunction #5: Inattention to Results
Question 5: ____
Question 9: ____
Question 15: ____
Total:____
A score of 6-7 indicates that the dysfunction could be a problem.
A score of 3-5 is an indication that the dysfunction needs to be addressed.
Overcoming the Five Dysfunctions
Dysfunction #1: ABSENCE OF TRUST
Strategy for Overcoming:
- Identify and discuss individual strengths and weaknesses
- Spend considerable time in face-to-face meeting and working sessions
Dysfunction #2: FEAR OF CONFLICT
Strategy for Overcoming:
- Acknowledge that conflict is required for productive meetings
- Establish common ground rules for engaging in conflict
- Understand individual team member’s natural conflict styles
Dysfunction #3: LACK OF COMMITMENT
Strategy for Overcoming:
- Review commitments at the end of each meeting to ensure all team members are aligned
- Adopt a “disagree and commit” mentality- make sure all team members are committed regardless of initial disagreements
Dysfunction #4: AVOIDANCE OF ACCOUNTABILITY
Strategy for Overcoming:
- Explicitly communicate goals and standards of behaviour
- Regularly discuss performance versus goals and standards
Dysfunction #5: INATTENTION TO RESULTS
Strategy for Overcoming:
- Keep the team focused on tangible group goals
- Reward individuals based on team goals and collective success
Source: Table Group- Patrick Lencioni. (The Five Dysfunctions of a Team)
We work through all of the above in detail at the Global Business Camp event coming up from the 17th to the 19th of October 2022 find out more – www.globalbusinesscamps.com.au.
Also, speak to us about how we can help you with the above and any other business assistance you may need.
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